Privacy Policy

Effective Date: 12/2/2024

Prime Pest Solutions ("we," "our," or "us") operates the website https://primepest.net (the "Website"), which provides pest control services (the "Service"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our Website and Service, you consent to the practices described in this policy.

1. Information Collection

We collect personal information to enhance your experience and deliver our Service effectively. This information may include:

  • Name, phone number, email address, and postal address
  • Usage data such as device information, IP address, browser type, and interactions with our Website
  • Cookies and other tracking technologies to monitor Website activity and improve our offerings

2. Use of Information

The information collected is used to:

  • Provide and improve the Service
  • Personalize your experience based on your preferences
  • Communicate important updates, promotional offers, or Service changes
  • Analyze usage patterns to optimize our Service and improve Website functionality

3. Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security protocols include:

  • Encryption technologies for sensitive data
  • Regular security audits and monitoring
  • Access controls to safeguard stored data

Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

4. User Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your personal information

To exercise your rights, contact our privacy team at privacy@primepest.net or call 770-962-4240. We will respond promptly and in accordance with applicable laws.

5. Cookies

We use cookies to collect data and improve your experience. Cookies are small files stored on your device that help us understand user behavior. You can manage cookie preferences in your browser settings. Note that disabling cookies may affect the functionality of the Service.

For more general information about cookies, refer to Using HTTP Cookies.

6. Third-Party Service Providers

We may engage trusted third parties to perform functions such as:

  • Hosting and maintaining the Website
  • Assisting with data analysis and Service optimization

These providers have access to personal information only as necessary to perform their functions and are contractually obligated to protect it.

7. Links to Other Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will delete it promptly. Parents or guardians may contact us for assistance at privacy@primepest.net.

9. Opt-In and Opt-Out Options

You can manage your preferences for receiving marketing communications at any time:

We respect your choices and will promptly honor your requests.

10. SMS and Phone Number Usage

Your SMS consent and phone number are used exclusively for Service-related purposes. We do not share this information with third parties or affiliates for marketing purposes.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Substantial changes will be communicated via email or a prominent notice on our Website. Please review this policy regularly to stay informed.

12. Accessibility

This Privacy Policy is available in the footer of our Website and in the settings section of our application. We are committed to ensuring it is easily accessible and comprehensible to all users.

13. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, contact our privacy team at:

Our team is available to address your inquiries and ensure your privacy rights are respected.